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Gift Certificate Terms & Conditions

Red Door Salons, Inc. and Elizabeth Arden Resort Spas, Inc. are not responsible for lost certificates. Gift certificates are not transferable or redeemable

for cash or credit, except where required by law. Gift certificates cannot be used towards Series purchases. To provide maximum protection to the

purchaser, our gift certificates become active and may be redeemed 24 hours after purchase. Gift certificates will be honored at any of our Red Door

locations. Services and prices may vary by location. If redemption occurs at a location other than the location designated at purchase, any difference in

service listing prices or sales tax may be owed. Packages may only be used by one guest. Any changes or substitutions will forfeit any discounted prices.

Gift certificates convert to their original-purchase dollar value when:

• Redemption occurs after December 31 of the year following purchase year

• Redemption occurs and designated service is not available

• Redemption in full of Spa Package does not occur in single visit

• Redeemed for any services other than those which are listed on the gift certificate

 

Cancellations:

• 24-hour minimum notice is required for the cancellation or re-scheduling of any single service.

• 48-hour notice is required for the cancellation of any multiple-service booking or spa package.

Special requirements may apply for group bookings.

• A full service charge will be incurred for any late cancellations or no-show appointments.

Gift certificate may be tendered as full service charge.

For gift certificate Customer Service, call 1.888.813.0391 Monday through Friday from 11 am to 7 pm ET.