Bag Empty
Facebook icon
Twitter icon
Pinterest icon
Instagram icon
Red Door on the Go icon

Privacy Policy

This is the website of The Red Door by Elizabeth Arden.

Our postal address is:
300 Main Street
Stamford, CT

We can be reached via e-mail at:

You can reach us by telephone at:

This site collects aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by consumers, such as survey information, site registrations, names and addresses, telephone numbers and payment information (e.g., credit card numbers and billing addresses). The information we collect may be used to improve the content of our Website, notify consumers about updates to our Website, or contact consumers for marketing purposes. It may also be given to companies engaged by The Red Door by Elizabeth Arden to perform a variety of functions, such as fulfilling orders, assisting with promotions, providing technical services for our Website, etc. It may also be given to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change. We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

“Cookies” are pieces of information that a Website transfers to an individual’s hard drive for record-keeping purposes. We may use cookies to store visitors preferences, record session information (such as items that consumers add to their shopping cart), record user-specific information on what pages users access or visit, record past activity in order to provide better service when visitors return to our site or customize Web page content based on visitors' browser type or other information that the visitor sends. Upon request, we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them and contact information (e.g., name, address, telephone number) that we maintain about them.

Customers can access this information by visiting If you do not wish to receive marketing emails from The Red Door, you may opt out by clicking on the unsubscribe link found at the bottom of all Red Door marketing emails, or you may email customer service at with the following: The phrase "no Red Door email" in the subject line Your exact name and email address Please be aware that it can take up to 10 business days to remove you from our marketing email lists. If you opt-out from receiving our marketing emails, you will continue to receive booking confirmation and shipping status emails. If you wish to also opt of status emails please email customer services with the following: The phrase "no Red Door status email" in the subject line Your exact name and email address If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling 888.813.0391 or by e-mailing Please provide us with your exact name and address.

You can also contact us via postal mail regarding email marketing by writing to:
The Red Door by Elizabeth Arden
300 Main Street, 8th Floor
Stamford, CT

Or you may contact us by phone at:

If you have opted in to Red Door On The Go, our mobile text program and wish to unsubscribe, text STOP to 94465 to cancel. Text HELP to 94465 for help. Message & data rates may apply. Customer support is available at 888.813.0391. Up to 4 automated alert messages will be sent to the mobile number provided per month. Consent is not a condition of purchase. Our participating carriers include but are not limited to, Sprint, Boost, Virgin, AT&T, U.S. Cellular, Verizon Wireless, Cricket, nTelos, Cellcom, Cspire, Carolina West, T-Mobile, MetroPCS, Appalachian Wireless T-Mobile is not liable for delayed or undelivered messages. 

This privacy policy is effective as of December 15, 2009. From time to time, it may be necessary for us to change this privacy policy. If we do, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version. We may offer links to Websites that are not operated by The Red Door by Elizabeth Arden. If you visit one of these linked sites, you should review its privacy and other policies. We are not responsible for, and do not make any representations or guarantees regarding, the policies and practices of other companies. Any information you submit to those companies is subject to their privacy policies. There are inherent security risks associated with sending information via the Internet, and we can make no guarantees regarding those risks. By visiting or using this Website, you signify your consent to The Red Door's on-line privacy policy. If you do not agree to this policy, please do not use this site. If you have any questions about this policy, or feel that this site is not following the policy, you may contact us at the above addresses or phone number.